Privacy policy

Last updated: August 2026

Prismra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Prismra is powered by Shopify, which enables us to provide the Services to you. Payments are processed securely through Stripe. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information and transaction details processed securely via Stripe. We do not store your full card details on our servers.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to cart, or purchase.
  • Communications with us including customer support inquiries.
  • Device information including your IP address, browser type, and unique identifiers.
  • Usage information including how and when you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services, including via cookies and similar technologies.
  • From service providers such as Shopify (store platform) and Stripe (payment processing).
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services — to process payments, fulfill orders, manage your account, and arrange for shipping.
  • Marketing and Advertising — to send promotional communications by email or postal mail, and show relevant advertisements.
  • Security and Fraud Prevention — to authenticate your account and detect fraudulent activity.
  • Communicating with You — to provide customer support and maintain our business relationship.
  • Legal Reasons — to comply with applicable law or respond to valid legal process.

Payment Processing via Stripe

All payment transactions on our store are processed by Stripe, Inc., a PCI-DSS compliant payment processor. When you make a purchase, your payment information is transmitted directly and securely to Stripe. We do not store, log, or have access to your full credit card details. For more information on how Stripe handles your data, please visit https://stripe.com/privacy.

How We Disclose Personal Information

  • With Shopify, Stripe, and other vendors who perform services on our behalf (payment processing, data analytics, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and relevant advertising.
  • When you direct or consent to our disclosure of certain information to third parties.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy.

Children's Data

The Services are not intended to be used by children. We do not knowingly collect any personal information about children under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable precautions to protect your information. Payments are secured via Stripe's encrypted infrastructure. However, no security measure is perfect, and we recommend not using unsecure channels to communicate sensitive information.

Your Rights and Choices

  • Right to Access / Know — You may request access to personal information we hold about you.
  • Right to Delete — You may request that we delete personal information we maintain about you.
  • Right to Correct — You may request that we correct inaccurate personal information.
  • Right of Portability — You may request a copy of your personal information.
  • Right to Opt out of Sale or Sharing — You may opt out of the sale or sharing of your personal information.
  • Managing Communication Preferences — You may opt out of promotional emails at any time via the unsubscribe link.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Email: support@prismra.shop
Phone: (302) 455-2894
Business Address: 251 Little Falls Dr, Wilmington Delaware 19808, United States